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FAQs

  1. How can I request to have potholes filled, or ditches and inlets cleaned?
  2. I have a question about Public Works, but I am not sure who to call
  3. How often are streets cleaned?
  4. How are unimproved streets maintained?
  5. Who is responsible for mowing and cleaning City right-of-way areas?
  6. Who provides snow and ice removal for the City?
  7. What should Little Rock residents do if debris or trash is littering their neighborhood?
  8. To whom should Little Rock residents report a traffic signal malfunction?
  9. To whom should Little Rock residents report damaged traffic signs?
  10. Who should Little Rock residents call to have a storm drain cleaned in their neighborhood?
  11. Who should Little Rock residents contact to report instances of improper disposal or illegal dumping?
  12. What number should Little Rock residents call if there is a problem on the weekend?

How can I request to have potholes filled, or ditches and inlets cleaned?

Call the Operations Service Request Desk at (501) 918-3600 to activate a Work Request, or visit the E-Service website.


I have a question about Public Works, but I am not sure who to call.

Call the Operations Service Request Desk at (501) 918-3600 or visit the E-Service web site. Public Works personnel can answer your questions, or provide you with the appropriate referrals.


How often are streets cleaned?

The Public Works Department operates a fleet of street sweepers. Downtown streets are cleaned three (3) nights per week. Major arterial and collector streets are cleaned once per week. Subdivision and neighborhood streets with curbs are cleaned once per month. Street sweeping schedules are posted on the Government Access Channel (cable channel 11).


How are unimproved streets maintained?

Chip sealing is one method of maintaining the street surface and preventing further street damage. This cost-effective procedure restores roadway traction and pavement surface with application of an asphalt and gravel mixture.


Who is responsible for mowing and cleaning City right-of-way areas?

Property owners are responsible for mowing and cleaning right-of-ways on property frontage. For questions on these regulations, please call Neighborhood Programs at (501) 371-4849. Public Works Operations is responsible for mowing and cleaning public right-of-ways. If you have questions or concerns, please call our Service Request Desk at (501) 918-3600.


Who provides snow and ice removal for the City?

Public Works Operations provides snow and ice removal for all City streets. State highway snow and ice removal are provided by the Arkansas Highway and Transportation Department.


What should Little Rock residents do if debris or trash is littering their neighborhood?

Call our Service Request Desk at (501) 918-3600. Public Works Scheduling Staff will dispatch a crew to come out and remove the debris or trash. Also, residents can contact the Environmental Services Coordinator at (501) 399-3472 to schedule a Neighborhood Cleanup in affected areas. Little Rock residents can also become involved in the Adopt-A-Street program. Adopt-A-Street provides opportunities for civic involvement and fosters pride in our City. For more information on the Adopt-A-Street program, call (501) 371-4808.


To whom should Little Rock residents report a traffic signal malfunction?

Call our Traffic Engineering Division at (501) 379-1800. The Operations Division does not provide maintenance or repair for traffic signals. After normal operation hours, call Central Communications at (501) 371-4829.


To whom should Little Rock residents report damaged traffic signs?

Report any problems with traffic signs to the Operations Service Request Desk at (501) 918-3600 or visit the E-Service website.


Who should Little Rock residents call to have a storm drain cleaned in their neighborhood?

Please call the Service Request Desk at (501) 918-3600 or visit our E-Service web site to activate a work request.


Who should Little Rock residents contact to report instances of improper disposal or illegal dumping?

Call the Service Request Desk at (501) 918-3600 or visit our E-Service web site to activate a work request.


What number should Little Rock residents call if there is a problem on the weekend?

The Service Request Desk at (501) 918-3600 has an answering machine to record messages after hours. Operations maintains a standby foreman during off-hours who can be reached in case of an emergency. Please call Central Communication at (501) 371-4829 if an emergency situation arises.



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