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Support Services Division

Mission Statement:

The mission of the Support Services Division is to handle all financial aspects of the Fleet Services Department.  This includes: budget preparation and monitoring for Fleet Services Department; processing payment for all incoming invoices and purchase orders; billing City of Little Rock Departments and outside customers for services rendered; preparing and maintaining files on all accidents and incidents involving City vehicles and/or equipment, and processing insurance claims; auditing internal inventory and capital assets; and preparing sundry financial and analytical reports. 

Support Services Offices:

The Support Services Division is located at 3314 J.E. Davis Drive in Little Rock. The hours of operation are 8:00 AM until 5:00 PM, Monday through Friday. It is closed on major holidays..

Support Services:

Donna Facen is the Support Services Manager. She has direct supervision of the Accounting Specialist. Ms. Facen develops and monitors Fleet's expense and revenue budget and the Fleet Replacement budget. She develops fee budgets for all City departments and invoices departments for services rendered by Fleet Services.  She may be reached via e-mail at or by phone at (501) 918-4236.

Patricia Williams is the Accounting Specialist.  Ms. Williams' responsibilities include processing all vehicle accidents and incidents for the City.  She is the direct supervisor of the Accounting Clerk I and the site custodian. In addition, Ms. Williams prepares the monthly billing reports and journal information for fleet services rendered to City Departments and outside customers. She may be reached via e-mail at or by phone at (501) 918-4206.

Nita Moser is the Accounting Clerk I.  Ms. Moser is responsible for processing all invoices and purchase requisitions for the Department.  In addition, she is responsible for ensuring that Fleet's billing documents are entered into the OnBase electronic filling system. Nita can be reached via e-mail at or by phone at (501) 918-4204.

Vehicle Supervisor Form.pdf

Vehicle Incident Report Form.pdf

Vehicle Accident Procedure.pdf

Municipal Vehicle Program.pdf

For More Information

Donna Facen, Support Services Manager
Fleet Services Department
3314 J.E. Davis Drive
Little Rock, AR  72209
(501) 918-4236

The City of Little Rock The City of Little Rock

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